IKHSAN, M.; ROZANNA, M. Service Quality Management and Governance Quality: Dual Drivers of Public Service Performance. Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis, [S. l.], v. 10, n. 4, p. 1029–1047, 2026. DOI: 10.61401/relevansi.v10i4.654. Disponível em: https://jurnal.stiekrakatau.ac.id/index.php/relevansi/article/view/654. Acesso em: 11 sep. 2026.